ACCOUNT LOGIN
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User ID / Password Help

Getting Online Guide



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Getting Online Guide

Our Online Banking system has been designed so that you can view and manage your finances in a secure and convenient online environment.

This guide will walk you through the process of accessing your account and describe our site’s features and benefits.

LOGGING IN

For security reasons, separate notices have been sent to you regarding your user ID and password. During initial login, you will be asked to select a new password. Please note this information in a safe place, as you will need it to access your account.

Follow the steps below to access your account:

Step 1: Access your banking home page at Hilliard Lyons Private Banking, and locate the “ACCOUNT LOGIN” section.

Account Login


Step 2: Type in your User ID, which is provided in the welcome booklet you received in the mail, and click “Login.”
 
Step 3: On the “Sign on to Online Banking” page, enter your password. Then, click “Sign on” to access your account.

If this is your first time logging in to your account, you will be prompted to create a new password (please keep this information in a safe place; you will need it to access your account in the future).

To ensure continued account security and a seamless login experience, please be sure to keep your contact information current. You can view and edit your contact information within the Account Services tab, available on the Account Overview page. 

After logging in, you can take advantage of the many Internet Banking conveniences, such as:

  • A running account balance. View up-to-the-minute balance information and transaction details.
  • Schedule Transfers. Transfer between accounts one time, on a predetermined schedule, or set up recurring transfers.
  • Multiple sorting options. You can sort activity by date, check number, transaction description or amount.

 

Log in today and experience how convenient and simple it is to bank online!

ONLINE BANKING FEATURES

Each page on the site allows you to navigate easily among functions from either a set of tabs at the top of the page or links at the left. Click on any of the tabs or links to access more information about any of your accounts.

Accounts

Accounts Overview
The Accounts Overview page provides an overview of all of your accounts by Name, Number, Type and Balance. Click on any Account Name to access more information, including a detailed listing of all transactions.

Account Activity
Select a specific account from a drop-down list and view its transaction history for the previous 30 days, including a running balance of cleared transactions. You may choose the date range you wish to view to access more available account history, or accept the default date range. A calendar icon is provided to assist you in date selection.

Account Information
Select a specific account from a drop-down list and view balance, statement and interest information.

Statements
By signing up for online statements, you will enjoy free, secure and convenient access to your statements. Online statements are:

  • FREE: Pay nothing for direct access to your statements.
  • SAFE: Reduce the risk of identity theft and mail fraud.
  • SIMPLE: Cut the clutter! No piles of statements on your desk.
  • ECO-FRIENDLY: Protect the environment by using less paper.
  • CONVENIENT: View, print, download – anytime, anywhere.

To switch to online statements, log on to your account and navigate to “My Accounts > Statements.”

After you enroll for online statements, you will receive one more paper statement. After that, your next statement will be available online for you to view or print as you wish.

A history of your statements will be at your fingertips*. You can easily save your statements to your personal computer or use the “Download Banking Transactions” feature from the Accounts page to download your account history to your Quicken®, MS Money® or other accounting software. You can also print out your statement, if you need a paper copy (Adobe Reader is required).

* Only statements generated after the online activation date will be available for online viewing.

Statements
You can easily use the “Download Banking Transactions” feature from the Accounts page to download your account history to your Quicken®, MS Money® or other accounting software.

Customer Service
The options available within the Customer Service section include the ability to change your password, user ID, address, phone or email information. Options are provided for placing stop payments on checks and managing the alerts on your account. 

Help
Links to “How Do I…”, “Terms” and “FAQs” appear at the bottom of each page, in the event you need more information or assistance. 

Log Out
Safely log out of your account.